Conversational products need stronger boundaries than chat
MCP and app platforms make tools easier for AI assistants to reach. Good products still need explicit permissions, previews and recovery around every consequential action.
Read articleClear thinking for difficult digital work.
Practical notes for leaders responsible for consequential products: architecture, accessibility, security, delivery and the decisions that keep systems useful.
Sustainable web design is durable product design
The W3C Web Sustainability Guidelines connect environmental impact with performance, accessibility, content and longevity. That makes sustainability part of ordinary product quality.
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The UK's software security code turns good practice into evidence
Fourteen principles now give software vendors a practical baseline. The useful response is an evidenced delivery system, not a policy document nobody runs.
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DORA readiness is a map of how your service really fails
A year after DORA became applicable, financial product teams can turn registers and testing into better knowledge of dependencies, recovery and customer impact.
Read articleBring us the whole project or the hardest part.
Tell us what the product or system needs to achieve, where the main risks are, and what has made it difficult.